Quality departments

This is how ecratum helps your quality department:

  • Get suppliers qualified (collect supplier questionnaires) regularly and easily (eg according to IFS requirements)
  • Have the entire supplier area auditable when undergoing audits (ISO22000, IFS, BRC)

Purchasing departments

This is how ecratum helps your purchasing/ procurement department:

  • Get suppliers profiled and qualified
  • Have all contacts and their data of all your important suppliers always at hand
  • Work with your supplier groups
Goals to be achieved by both quality and purchasing departments

This is how ecratum supports both quality and purchasing:

  • Evaluate supplier performance regularly
  • Orderly supplier approval process
  • Manage supplier complaints
  • Manage agreements and contracts with all your suppliers
  • Some examples from our supplier questionnaires:

    • Specialties (logistics) and manufacturing capabilities
    • Adherence to and implementation of industry standards (eg HACCP)
    • QM systems and certifications
    • Information on sustainability/ CSR
    • Information on environmental/ social standards

Supplier documents

Request all the standard certification documents from your suppliers such as:

  • IFS certificate
  • ISO 14001 certificate
  • ISO 9001 certificate
  • ISO 22000 certificate
  • Kosher certificate

Request all the supplier or location based documentation such as:

  • Organigram
  • Insurance documentation
  • Factory floor plans
  • Food Defense Documentation (new requirement in IFS Version 6)
Raw material documentation/ Product related documentation

Collect and store all raw material / product related documents and show them to suppliers to validate regularly:

  • Product specifications
  • Allergene declarations
  • Animal parts statements
  • GMO statements

Collect, store and have suppliers regularly re-validate all material related documentation regarding packaging, labelling, caps etc.:

  • Packaging: z. B. Labelling, pallets, foils: Declarations of conformity, migration documentation
  • Customs documents: Declarations of origin/ Long term supplier declarations. Important for all business that export. The ecratum process is recognized by national customs authorities.
  • Dangerous goods: Security data sheets, handling and storing documentation

Document, store and analyze complaints easily and manage completely via ecratum.


  • Damaged goods
  • Damaged packaging
  • Under delivery
  • Delayed delivery
  • Unloading delay
  • Problem on the line due to supplier delivery
  • Quality problems
  • Foreing bodies in delivered goods
  • Missing documentation
Agreements and Contracts

Manage all your agreements and contracts with your suppliers easily and quickly:

  • Delivery conditions agreement
  • Purchasing conditions
  • Contracts
  • Maintenance contracts
  • Quality agreements
Further issues

Further issues you that this industry manages via ecratum:

  • Machine documentation
  • Minimum wage agreements with suppliers
  • Technical specification
  • Processing lines documentation
  • Supplier support documentation
  • Technical manuals
  • Technical drawings
Give your supplier relationships a boost!