ecratum GmbH, Turmstraße 28, 10551 Berlin (hereinafter "ecratum") places great importance on the protection and confidentiality of your data. Your personal data will only be collected and used in line with the statutory provisions of the applicable data protection laws. With this Data Privacy Statement, we provide information about what type of personal data is collected by us in line with your use of, including the use of the modular Supplier Relationship Management (SRM) software (hereinafter "application"), and for what purpose the data is used.


ecratum collects and utilizes your personal data exclusively within the context of the provisions of the data protection law of the Federal Republic of Germany. The information below provides details regarding the type, scope and purpose of the collection and use of personal data. You can access this information at any time on our website at 



1  Responsible body / Contact


The responsible body in terms of the applicable data protection laws is


ecratum GmbH

Turmstraße 28

D-10551 Berlin


Should you have any questions or suggestions regarding data protection, please feel free to contact us by e-mail at


2  Subject of data protection


The subject of the data protection is personal data. Pursuant to section 3 (1) of the German Federal Data Protection Act (BDSG) this data refers to individual details about personal or material conditions of a certain or identifiable natural person. This includes, for example, details such as name, postal address, email address or telephone number, but if applicable also usage data. Usage data is data which is required to use our websites, e.g. information on the start, end and scope of use of our website and log-in data.


3  Collection and use of your data


3.1  Automated data collection


When you access the ecratum websites, your internet browser automatically transmits data for technical reasons. The following data will be stored separately from the other data that you may forward to us:

  • ​Date and time of access,
  • Browser type / version,
  • ​Operating system used,
  • ​URL of previously visited web page,
  • ​Volume of sent data.

This data is only stored for technical reasons, and is never attributed to a specific person.


3.2  Data entered by user


You have to register to take advantage of all of the benefits that ecratum offers. To this end, you must enter your name, your full address information, e-mail address, the name, address, bank account details and tax number of your company, your position in the company, your user name and a password. Optionally, you can also enter your landline number, cellular phone number or fax number. This data is required to set up and manage a user account for you, enabling you to take advantage of the entire ecratum offering. ecratum also requires this (and possibly other) data to be able to respond to requests, questions and criticism.


3.3  Interactive areas


ecratum maintains discussion forums or other interactive areas or services, in which you or third parties may create, add or store any number of contents, messages, comments, materials or other elements on the websites ("interactive areas"), which may also be integrated on the ecratum website or ecratum applications. If you are using an interactive area, you must be aware that these areas are publicly accessible and that all personal information that you add to these areas or that you provide during the registration process may be viewed by others. We are unable to control how other visitors to our websites use such information. In particular, we cannot prevent the delivery of unsolicited messages. Contents added to interactive areas may be stored for an indefinite period. If at any time you wish that contents that have been added should be removed, please send an e-mail to


3.4  Usage profile


When the application is used, ecratum creates usage profiles to ensure proper use. To this end, solely usage data will be used. This concerns in particular features that are used to identify the user, information about the start and end and scope of the use of our application, and log-in data. ecratum also uses this data for internal advertising measures and for internal market research. You can object to the use of your data for these purposes at any time with future effect. To this end, please send a message (no form required) to:


ecratum GmbH

Turmstraße 28

D-10551 Berlin


Of course the decision as to which data you wish to share with us is entirely yours. ecratum is committed to this principle for reasons of data minimization. However, if you do not provide certain information to ecratum, it is possible that you will not be able to use the full extent of the website.


4  Forwarding of data


For the purpose of processing payments, ecratum will forward your data or the data of your company, i.e. name, account details, credit card information and other payment information that you have provided to your bank, ecratum's bank or to credit card companies or payment service providers or other service providers entrusted with the processing of payments.


In general, your personal data will only be forwarded without your express prior consent in the following cases:

  •  Personal data will be forwarded to law enforcement agencies and possibly to damaged third parties if this information is useful for clarifying an illegal use of the platform, or is required for prosecution purposes. However, this will only be done if there are concrete indications of illegal behavior or misuse. Data may also be forwarded if this serves the assertion of terms of use or other agreements. In addition, ecratum is legally obliged to provide information to certain government agencies on request. They consist of law enforcement agencies, government agencies that prosecute administrative offences subject to fines, and tax authorities.
  • At times, we depend on contractually affiliated external companies and external service providers for the provision of services, for example in the area of deliveries of advertising material (only if consent has been explicitly provided in advance), customer service and the processing of payments (PayPal, Visa, MasterCard, SEPA direct debit mandate). In such cases, information will be forwarded to these companies or individuals to facilitate further processing. These external service providers have been carefully selected by us and are regularly inspected to ensure that your privacy is maintained. The service providers may only use the data for the purposes specified by ecratum. In addition, ecratum also commits the service providers by way of contract to handle your data solely in accordance with this Data Privacy Statement and German data protection laws.
  • As our business grows, it is possible that the structure of ecratum GmbH will undergo a change, including changes in legal form, and the establishment, purchase or sale of subsidiaries, company segments or parts of the company. In such transactions, customer information is forwarded together with the transferred part of the company. Each time that personal data is forwarded to third parties at the aforementioned scope, ecratum will ensure that data is transmitted in accordance with this Data Privacy Statement and the relevant data protection laws.

5  Newsletter


ecratum offers free Newsletter services. If you have consented to the delivery of newsletters, ecratum will send out newsletters with information about general and industry-, product- or country-specific aspects of Supplier Management and options for optimizing Supplier Management, which are generally of great interest to all users of ecratum. In addition, ecratum also provides information about your use of ecratum, and the use of all of your colleagues and your suppliers. Anonymous key figures provide information about your performance, the performance of your company and your suppliers in relation to other users, companies and suppliers. You receive the newsletter with information related to users and performance as part of the services offered; it is sent out automatically after registration.


You can unsubscribe from the newsletter at any time. Each newsletter contains information about how you can unsubscribe from the newsletter with future effect.


6  Cookies


ecratum stores so-called "cookies" to offer a comprehensive range of functions, and to make the use of our webpages more convenient. "Cookies" are small files that are stored on your company with the help of your internet browser. If you do not wish to use cookies, you can use your browser settings to prevent cookies from being stored on your computer. Please note that this may limit the operation and scope of functions on our website.


7  Website improvement


7.1  Google Analytics


ecratum uses Google Analytics, a web analytics service provided by Google Inc.  ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website (including your abbreviated IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where third parties process the information on Google's behalf.


If you do not want to activate the website analysis, you can deactivate Google Analytics with a browser add-on. It can be downloaded from:


7.2  HubSpot


ecratum uses HubSpot, a application analytics service provided by HubSpot Ireland Limited, ("HubSpot"). HubSpot uses "cookies", which are text files placed on your computer, to help the application analyze how you use the application. The information generated by the cookie about your use of the application (including your abbreviated IP address) will be transmitted to and stored by HubSpot on servers in the United States. HubSpot will use this information for the purpose of evaluating your use of the application, compiling reports on application activity for application operators and providing other services relating to application activity and internet usage. HubSpot may also transfer this information to third parties where required to do so by law, or where third parties process the information on HubSpot's behalf.


If you do not want to activate the application analysis, you can deactivate HubSpot. In this case please sent an email to


8  Deletion of your data


If your data is no longer required for the above-mentioned purposes, it will be deleted. If data has to be stored for legal reasons, it will be blocked. The data will then no longer be available for further use.


9  Right of access and rectification


Of course you have the right to obtain information about the data we store about you on request. Likewise, you are entitled to the rectification of incorrect data and the blocking and deletion of personal data. Please contact or write to us at the address stated above.


10  Modifications to this Data Privacy Statement


ecratum reserves the right to amend this Data Privacy Statement. The current version of this Data Privacy Statement can be found at



As at: February 2015

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