Automate your supplier management
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Create a task:

Document or data

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Supplier is

notified and replies

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Review task & feedback to the supplier

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Automate your task for the next request

With our efficient and easy-to-use platform, ecratum supports you in automating your suppliers and documents management. Easily create data and document requests, upload your own documents and contact your business partners directly. Every task can be automated and each user always knows exactly what needs to be done.

Dashboard
Easy task tracking

Our dashboard helps you to easily keep track of the different on-going tasks and see where your action is needed. All users will only see the tasks they are concerned with.


The dashboard is divided into two different boxes: Inbox (where you can track the tasks you need to work on) and Outbox (where you can track the tasks that your business partner needs to work on).

Dashboard
Teambox
Teambox
Working together on your supplier management

Teambox makes work distribution quick and easy by showing every users the different tasks pending for their company. Tasks can then be taken by pressing the "Grab it" button, transferring it to that user inbox directly. 


This feature is especially tailored for smaller companies where no specific task workflow is defined.

Tasks
Easy follow-up by tasks

Our platform is structured around tasks, making follow-up easy and traceable.


To suit perfectly to your needs, several kinds of tasks are available depending on the ecratum modules you are using. Generic tasks are available for everybody to make internal and external communication.


Once a task has been created and sent, the recipient will be notified by email. Reminders will automatically follow if no action has been taken in the following days.

Tasks
Rules
Rules
Workflow automatisation by rules

Set standard rules to automate your workflow and the task creation for your partners.


For recurrent documents requests or tasks distribution between your team members, the rules support you in your daily work and make sure no task or deadline is overlooked. 

User Roles
Tasks sharing by user roles

To better organize your workflow, you have the possibility to grant different user roles and accesses to your team members. Each access can be defined on a module level and every team always gets the tasks important for their department.

User Roles
Contact Person
Contact Person
Easy communication

On our platform, finding the right contact person is as easy as it gets.


You have complete and up-to-date personal information that was shared by your business partners with you thanks to individual business cards on company profiles. 

E-mail notifications
Setup individual notifications

With our notifications system don’t miss any open task lying in your inbox. Easily keep track of your assignments. You can choose between a daily or a weekly notifications directly in your ecratum profile settings.


To avoid any miscommunication, ecratum also reports any technical problems that occur  with email exchanges between you and your suppliers operative contacts.

E-mail notifications
Customer Service included
Customer Service included
Support for every user

ecratum provides extensive customer service to both you and your suppliers. Included is our ‘Knowledge Base’ a catalog of the most frequently asked questions and answers.


If your question is not listed in our Knowledge Base, simply send an email to our customer service team and your inquiry will be answered as soon as possible or alternatively you can speak directly with our customer service team via the chat function on our platform.

Give your supplier relationships a boost!