COOKIE POLICY

Use of Cookies

This Cookie Statement explains how ecratum and its group companies (collectively “ecratum”, "we", "us", and "ours") use cookies and similar technologies to recognise you when you visit our Websites. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are Cookies?

Cookies are small pieces of information stored on your hard drive, not on the ecratum Website. Cookies set by the website owner (in this case, ecratum) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

Cookies served through our Website

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Website you visit). Please use the “Opt-out” link if you do not want to be tracked by a provider.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

COOKIE PROVIDER LIST OF COOKIES
Freshworks

Website analytics cookie for visitor information and source.

  • ticket_view_choice
  • _x_w
  • _helpkit_session
Google Tag Manager

Website analytics cookie for visitor information and source.

  • tvc_helpdeskName
  • io
  • SERVERID

Analytics and Customization Cookies

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customise our Websites for you.

COOKIE PROVIDER LIST OF COOKIES
Google Analytics
Opt-out
  • _ga
  • _gid
  • __utma
  • __utmc
  • __utmz
  • __utmt
  • _gat_UA-119866538-1
  • __utmb
HotJar
Opt-out
  • _hjIncludedInSample
Heap
  • _hp2_id.3731580590
  • _hp2_id.2826793817
  • _hp2_ses_props.1142133656
  • _hp2_id.1142133656
HubSpot
Opt-out
  • hubspotutk
  • __hstc
  • __hssrc
  • __hssc
Pubnub
  • pnctest